Skills Enhancement for Newcomers- Communication

This microcredential will explore communication skills for the workplace. Communication is one of the Skills for Success for the Canadian workplace identified by Employment and Social Development Canada. Learners will focus on the importance of communication in the workplace; practice specific actions and behaviours that demonstrate communication; and develop strategies to communicate effectively in the workplace. Learners will work towards achieving a micro-credential that will help them succeed in entry-level positions across sectors in the Canadian workplace. The learning outcomes have been validated by professionals in three high-demand sectors including healthcare, construction, and manufacturing & supply chain industries; however, the microcredentials may also apply to other industries.