Updated November 10, 2017
Learning Agents Inc., a Canadian corporation (“Service Provider”), is committed to protecting user privacy by complying with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
The Service strives to offer Users a safe environment to accept, store, display and share digital credentials based on the Mozilla Open Badge standard (later referred to as badges).
Individuals under the age of 13 are not permitted to use the Service or the Service website. The Service does not collect personal information from individuals under the age of 13.
Description of personal information and methods for its collection
The Service collects the following User information to become a User of the Service:
- first name
- last name
- e-mail address
- province, if in Canada
User may also optionally enter the following personal information in the My Profile section of his/her account:
- introduction text
- phone number
- Link to Facebook profile
- Link to LinkedIn profile
- Link to Twitter profile
- Link to Pinterest profile
- Link to Instagram profile
- Link to Google Plus profile
- Link to Blog
- Portrait picture
- Connect with Facebook
- Connect with LinkedIn
Badges accepted or uploaded by the User, issued from CanCred Factory or other badge issuing platforms The User may also optionally create a Profile that is shared with other registered uses or the public, containing his/her first name, last name and picture and, the following optional, independently entered personal information:
- Email address
- Phone number
- Facebook account
- LinkedIn account
- Twitter account
- Pinterest account
- Instagram account
- Blog address
The optional information can be selectively displayed on a Profile page along with recent badges which may have been accepted and shared by the User and recent Pages the User may have created and shared.
Purpose for the handling of personal information
The Service Provider collects information and personal data to maintain and handle the relationship between the Service Provider and the User and to plan and develop the business activity of the Service Provider through various research methods. The information and personal data may be used for distribution of information to the Users of the Service and possibly for direct marketing if user has given his/her consent or if allowed by law. The information and personal data may also be used for investigation and follow up in cases of suspected misuse.
Date of birth is collected to ensure that Service is not used by children under the age of 13 years.
Profile information entered by the User will be displayed to other registered users. It may also be displayed to the public at the discretion of the User.
If the User optionally provides links to his/her social media profiles on Third Party Services, these links will be displayed in the User’s profile on the Service.
If the User chooses to Connect to the Service with Third Party Services, such as Facebook and LinkedIn, the User allows the Service Provider access to personal information from these Third Party Services. The amount of personal information accessible from each Third party Service may vary according to User’s privacy settings on the Third Party Service.
The User has the option to share individual badges with other registered users and with the general public, directly from the Service or through social media or other online services. User may optionally share a badge accompanied by the User’s name and/or linked evidence that was provided by the User to earn the badge. The User shares badges at his/her own discretion and accepts full responsibility for this.
The User also has the option to create and share Pages containing one or more badges, optionally accompanied by other personal information such as files uploaded to the Service by the User, links and embedded frames to other websites and free text that may be added to the page by the user. These Pages may be shared with other registered users and with the general public, directly from the Service or through social media or other online services. The link to a Page may ootionally be protected by a password set by the User. User shares Pages at his/her own discretion and accepts full responsibility for this.
The Service Provider may also collect information about the use of the Service for statistical purposes. This information does not target any individual user.
Cookies and Links to Third Party Websites
The Service Provider’s Internet servers may passively and automatically collect certain information about the website visitors’ traffic patterns, which may be linked to their Internet Protocol (IP) addresses (which are unique Internet “addresses” assigned to all Internet users by their Internet Service Providers). Server logs may record statistical information, such as visitors’ IP addresses, type of operating systems, time and duration of visit, pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are generally collected and used on an aggregate basis.
- Links to Third Party Websites: The Service website may contain links to other websites that are provided as a convenience only, and which may have different privacy policies and practices than those of the Service Provider. The Service Provider has no responsibility for these third party websites, and User is advised to review the privacy policies of any third party websites User chooses to visit.
Disclosure and Transfer of Personal Information
The Service Provider may also release the User’s information when the Service Provider believes release is appropriate to comply with applicable laws, enforce site policies, or protect its or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The Service Provider maintains this service and stores and processes any information collected through this service on servers located in Canada. No personal data is transferred outside Canada by the Service Provider.
Preservation of personal information and security
The personal information is stored in the Service databases which are secured with firewalls and other appropriate technical measures. Some information may be kept outside the Service databases for the purposes of invoicing.
All persons handling the personal information have personal access rights (username, password and access level information) to the register issued by the register owner. Only persons who need said information to carry out their work assignments can access the user’s personal information. These persons include the Service Provider’s customer service and technical administrator personnel and trusted third parties.
The Service Provider will strive to ensure that no stored personal information disappears, is used for wrong purposes or is accessed or changed without authorization.
Personal information is retained for as long as is necessary for Service Provider to fulfill the purposes which have been identified to, and consented to by, User.
The User acknowledges that any information he/she provides to a badge issuer using badge issuing services such as CanCred Factory may be stored by that issuer, even after the User ceases using the Service and deletes his/her account information. The Service Provider is not responsible for how third parties such as badge issuers use, disclose or retain the User’s personal information, after the User discloses it to them.”
Users are warned not to disclose their username or password to anyone other than the Service Provider, such as in a situation where user support is requested of the Service Provider.
Withdrawal of User Consent
Right of Access and Correction of Personal Information
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), individuals have a right of access to personal information in the custody or control of an organization and an account of its use. If you are a resident of Canada, you can request this information by contacting the Service Provider using the information provided below.
CanCred Privacy Law Officer
Learning Agents Inc.